- Can you mail me a catalog?
Thank you for your business. Unfortunately, we do not offer a printed catalog at this time. Our catalog is entirely web based, enabling us to constantly update our merchandise. We have many unique items and our product line is continuously changing; therefore, please visit our website often for the newest products and additions.
- Can you help me find an item or size on the site?
If an item or size is not available on our site, then it is currently not in stock. All available sizes for a particular item are displayed on the product detail page. If the item is no longer available in a certain size, that size will be crossed out or not listed. Unfortunately, we do not have timeframes for when or if an item will become available. Our website is updated daily and new inventory is added frequently. Please continue to review our online catalog for any updates.
- Where is my order?
All orders ship within 2 business days. When your order ships, you will receive an email from us that contains the tracking number for your order. Please allow 24 hours for the shipper to register the tracking number. If you do not have the information or want to check on the order, you can log into your account and view the order history and shipping details or call Customer Service 866 224 6120.
90-Day Money Back Guarantee
No Hassles - Our top priority is to provide the best possible service, and that is why we want to have the best return policy available. If for any reason you are not satisfied with your purchase, you may return the item for a refund. Returns must include a receipt and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days. Shipping charges are not included in the refunded price.
- How do I return/exchange an item and how long will the process take?
Returning merchandise is easy and hassle free.
We want you to enjoy what you ordered, but if something isn't right, let us know. Returns and Exchanges are always available on items that have not been customized.
If returning merchandise with no exchange, please allow 2-10 days from the time we process your return for the refund to be reflected on your credit card or the form of payment used at checkout.
When shipping merchandise back to us, it is recommended to insure it with whichever mail carrier you choose and have it trackable because it can take up to four weeks for us to receive and process your return.
Ship returns and exchanges to: Returns Department, Sports Mania USA, 1246 S 3RD Street, Jacksonville Beach, Florida 32250
Please note, if you are exchanging merchandise, it will be faster to place a new order and ship your merchandise back to us as a return.
If you have received damaged items, please contact us immediately so we can ship you new merchandise.
- What is your international shipping policy?
We currently do not offer International Shipping.
Contact us if there is any damage to your package.
Warranty information comes packed with your item.